Last Updated: 1 January 2025
At Visit to Cozumel (“we,” “our,” or “the company”), we respect and protect the privacy of our visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website Visit to Cozumel, operated by GT Riviera and owned by Eliot Reyes, leader of the Grupo Reyes.
Information We Collect
We may collect the following categories of information:
1. Personal Information You Provide Voluntarily:
- Full name.
- Email address.
- Phone number.
- Billing details (when you book tours or services).
2. Website Usage Information:
- IP address.
- Browser details (type, language, operating system).
- Browsing history within our website.
3. Information Collected via Cookies:
We use cookies and similar technologies to enhance your experience on our website. These collect data about your preferences, time spent on pages, and navigation activity.
How We Use Your Information
The information we collect is used for the following purposes:
- Processing Reservations and Purchases: To manage bookings for tours, activities, or services you purchase.
- Communication: To respond to your inquiries, requests, and provide relevant information about our services.
- Improving User Experience: To analyze how you interact with our website and improve its design, functionality, and content.
- Marketing: To send you promotions, special offers, and news about Visit to Cozumel, only with your prior consent.
How We Protect Your Information
We take the security of your data seriously. We have implemented technical, organizational, and administrative measures to protect your personal information against unauthorized access, alteration, or loss.
- All sensitive information, such as payment data, is encrypted using SSL (Secure Socket Layer) technology.
- Access to your information is limited to authorized personnel within GT Riviera and Grupo Reyes.
Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: We may share necessary data with service providers who help us operate our website, such as payment processors and email systems.
- Legal Compliance: If required by law or to comply with a valid governmental request.
- Protection of Rights: To protect the rights and safety of Visit to Cozumel, our users, or others.
Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request access to the personal information we have about you and correct any inaccurate data.
- Deletion: You can request the deletion of your personal information unless we need to retain it for legal purposes.
- Withdraw Consent: If you have given your consent for marketing, you can withdraw it at any time.
To exercise these rights, contact us at:
Email: [email protected]
Cookies and Similar Technologies
Cookies are small text files stored on your device. We use cookies to:
- Remember your preferences.
- Analyze how you interact with our website.
- Provide personalized content.
You can manage your cookie preferences through your browser settings.
Links to External Sites
Our website may include links to third-party websites. We are not responsible for the privacy policies or content of such external sites. We recommend reviewing their privacy policies before providing any personal information.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, feel free to contact us:
- Owner: Eliot Reyes – https://www.instagram.com/eliotreyes/
- Operating Company: GT Riviera
- Email: [email protected]
- Phone:+52 987 141 0097
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page with a revised date.
Acceptance of the Policy
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any of the terms, we kindly ask that you do not use our website.